All custom, personalized, made-to-order, or special request items are final sale.
Because these products are specifically made for you, we do not accept returns or exchanges unless the item arrives damaged or defective.
Defects or Damage
If your custom item arrives defective or damaged, please contact us within 7 days of delivery with photos and order details. We will review and send a replacement or offer a repair at our discretion.
Thank you for understanding that custom items are non-returnable and non-exchangeable.
